Contact Us

Updated: 2026-06-15

Contact KiwiCasinoNZ for inquiries, feedback, or support related to our independent New Zealand online casino guide.

Get in Touch With Our Team

The KiwiCasinoNZ editorial team welcomes your questions, feedback, or concerns about our independent guide to New Zealand online casinos. As an information resource (not a gambling operator), we do not handle bets, payments, or account issues but are happy to assist with content-related inquiries, corrections, or suggestions for improvement. The most efficient way to reach us is through the contact form on this page or by emailing our support address, which you’ll find listed here. We do not offer phone support.

What We Can and Cannot Help With

To ensure your query reaches the right place, here’s what we can and cannot assist with:

• Feedback, corrections, or questions about our reviews and guides — we welcome these and will respond promptly.
• Partnership, media, or advertising enquiries — use the same contact form, and we’ll direct your message accordingly.
• Casino account, deposit, withdrawal, or bonus disputes — we cannot help. Contact the casino operator directly, as we are not involved in their operations.
• Technical problems with a casino or game — these are handled by the operator’s support team. Reach out to them for resolution.
• Gambling harm or addiction support — please use the dedicated helplines listed below. For urgent assistance, contact the 24/7 Problem Gambling Foundation (0800 664 262).

Responsible Gambling and Helpful Resources

KiwiCasinoNZ is strictly for audiences aged 18 and over. We are committed to promoting safe, informed play and encourage all visitors to treat gambling as entertainment, not a source of income. If gambling stops feeling fun, or you’re concerned about your own or someone else’s habits, free and confidential support is available immediately through Gambling Helpline New Zealand at 0800 654 655. Their trained advisors offer non-judgmental assistance 24 hours a day, seven days a week. We also provide a dedicated Responsible Gambling page with practical tools and further resources to help manage play responsibly. Reaching out for support is a positive step, not a weakness – whether you need advice, self-exclusion options, or simply someone to talk to, help is always available.